Terms & Conditions

1. Avaline Refund Consultants cannot disclose the source of your funds unless we have your signed authority.

2. Avaline Refund Consultants (fee) is payable of all monies recovered, upon recovery of funds.

3. The refund fees will be paid from the client’s unclaimed money claim. The client understands they will receive the balance deposited electronically to their nominated bank account. The client accepts they are responsible for providing correct information and that incorrect information may cause delays in receiving their unclaimed money.

4. Once Authority to Release is signed the claimant cannot withdraw from our services to recover the claim. Should the claimant withdraw from supplying the relevant documents requested (within the client’s ability) to complete the claim, you will still be liable to pay the recovery fee. Upon refusal to supply extra documents, Avaline Refund Consultants will give 7 days’ notice to the client, the client’s file will be closed and payment of our fee will be required.

5. Should the suit be commenced or an attorney employed to enforce payment of the recovery fee pursuant to this agreement, the claimant agrees to pay any such additional sum as the court may adjudge reasonable as attorney’s fees in said suit.

6. Avaline Refund Consultants accepts no responsibility for the accuracy, currency, or completeness of any information provided via correspondence or communications. The accuracy or reliability of the information provided is not guaranteed or warranted in any way and Avaline Refund Consultants, its agencies, representatives, subsidiaries, and affiliates disclaim liability of any kind whatsoever, including & without limitation, liability for the accuracy, quality, performance, or reliability for a particular purpose arising out of the information provided.

7. These Terms & Conditions can be varied at any time by Avaline Refund Consultants upon the giving of 7 days’ notice in writing to the Client detailing such changes.

8. If you are having trouble getting hold of the requested identity documentation in your information pack, contact us via our Contact Page to discuss alternatives.

Privacy Policy

Your privacy is important to Avaline Refund Consultants. We know that keeping client information secure is a top priority. The information you provide is only used to secure the recovery of your money. All Investigators employed by Avaline Refund Consultants are committed to providing you with quality recovery services within a secure and private environment.

This privacy statement provides information about the personal information that Avaline Refund Consultants collects and the ways in which Avaline Refund Consultants uses that personal information.

PERSONAL INFORMATION COLLECTION

Your personal or company information can identify you including your name, email address, contact details, or any other information in order for us to make contact with you in order to have the required information to recover your unclaimed funds.

USING PERSONAL INFORMATION

Avaline Refund Consultants may use your personal information to contact you by email or phone to search for unrecovered funds that are owed to you and assist you in the recovery of your lost or unrecovered funds.

DATA RETENTION

We only retain your company or personal data for as long as necessary to render a service to you for the recovery of your funds, except where otherwise provided by law.

SECURING YOUR DATA

Avaline Refund Consultants takes considerable technical and organizational precautions to prevent the loss or misuse of your company or personal information.

CONTACTS

If you have any questions about this privacy policy or Avaline Refund Consultants treatment of your personal information, please feel free to contact us here